Privacy Policy

Combined Privacy Policy for Gratowin Casino

We at Gratowin Casino are committed to protecting your personal data and ensuring that it is handled responsibly and transparently. This Privacy Policy explains how we collect, use, store, and protect your information.

Purpose of the Privacy Policy

The purpose of this policy is to inform you about your rights regarding your data and how we handle personal information. By using our platform, you consent to the practices described in this policy.

Scope of Application

This Privacy Policy applies to all users who use Gratowin Casino's services, including but not limited to online gaming, deposits, withdrawals, customer support, and other related activities. Use of our site and services implies agreement to this policy.

Consent Clause

By using our site and services, you consent to the practices described in this Privacy Policy. We may update this policy from time to time, so please review it regularly for any changes.

Data We Collect

We collect various types of data, including:

• Personal Information: name, email, date of birth, address, etc.
• Account Info: username, password, payment details
• Technical Data: device info, IP address, browser type, cookies
• Usage Data: site activity, login logs, game interactions

How We Use Your Data

We use your data for the following purposes:

• Creating and managing accounts
• Processing deposits and withdrawals
• Providing customer support
• Bonus eligibility and responsible gambling monitoring
• Improving the site and personalizing the user experience
• Fulfilling legal and regulatory obligations

Cookies and Tracking

Cookies are small text files stored on your device. We use them to improve your experience, remember login details, and track site activity. There are three types of cookies:

• Essential Cookies: necessary for site functionality and security
• Analytics Cookies: help us understand user behavior and improve the site
• Marketing Cookies: used for targeted advertising

You can manage or disable cookies through your browser settings.

Legal Basis for Processing

We process your data based on the following grounds:

• Contractual Necessity: to provide services as agreed upon
• Legal Obligations: to comply with laws and regulations
• Legitimate Interests: to improve our site and personalize user experience
• User Consent: when you explicitly agree to certain processing activities

Data Sharing and Disclosure

We may share your data with third-party providers, such as payment processors and gaming companies. Personal data is not sold. We disclose data where legally required.

Data Storage and Retention

We keep personal data for as long as necessary to fulfill the purposes outlined in this policy. Data retention periods are based on contractual, legal, or regulatory requirements. We store your data securely using industry-standard practices.

Security Measures

To protect your data, we implement:

• SSL encryption
• Access controls
• Authentication processes
• Monitoring for unauthorized access

Your Rights

As a user, you have the following rights under data protection laws:

• Access, Update, or Delete Your Data: request access to, correct, or delete your personal information
• Withdraw Consent or Object to Processing: stop processing your data for specific purposes
• Contact Us: exercise your rights by contacting our customer support team

International Data Transfers

We may transfer your personal data outside the EEA, subject to standard contractual clauses and other safeguards.

Third-Party Services

External links or services have their own privacy policies. We are not responsible for external content.

Policy Updates

This policy may be updated from time to time. We will notify you of any changes, which implies continued use means acceptance of the new terms.